Edmonton Registry Services South is always looking for excellent people to assist with Registry Needs.

We currently are seeking a Registry Customer Service Clerk.

Job Description: Registry Clerk

The registry clerk is to assess customer needs and work within our data bases to complete the client’s service. Our registry office provides many services to clients such as motor vehicles, corporate registry, land titles, personal property, Carfax, vital statistics, raffle licenses, and Alberta Health Care.

Duties, Responsibilities, Knowledge and Skills Required:

• Greet and Serve Customers
• Answer phones
• Assess Customer needs and complete services with accuracy
• Provide information

Database Knowledge

• Enter data into different programs
• Word, notepad, excel, Outlook, and Internet Explorer
• Locate forms and inventory
• Issue and finalize client services
• Troubleshoot technical problems (Printer jams and system issues)

Office Policies Procedures

• Apply policies and procedures to each client transaction
• Ability to protect passwords and user IDs
• Follow paper / document management protocols

Other Skills Required

• Manage time and work under pressure
• Work as a team member
• Pay attention to detail
• Ensure public confidentiality and security
• Present yourself in a professional and friendly manner

Payment Handling

• Calculate fees and collect payment from clients
• Complete detailed cash out procedures

Qualifications

• You must be 18 years of age or older
• Have a high school diploma
• Cores level II or III
• Minimum 6 months registry experience
• Be able to type 40 wpm
• Have a satisfactory criminal record check
• Be able to read, follow and find policies
• Be able to problem solve
• You must speak, write and understand English
• Secondary Languages are an asset

Terms of Employment

We are currently hiring for permanent Registry Customer Service Clerk as well as a part-time positions. Only qualified candidates will be contacted for an interview. Applications will only be accepted by email.

Email resume and covering letter to: info@ersregistry.com

Hours worked will vary and may include evenings and weekends.

Location:

9111 34A Avenue NW Edmonton, Alberta T6E 5T6

Hours of Operation:

Monday Thru Thursday: 9:00 am to 7:00 pm
Friday: 9:00 am to 6:00 pm
Saturday: 10:00 am to 4:00 pm

NOW HIRING!  Richmond Road Registry Ltd., SW – Calgary – Part-Time / Full- Time position available

MISSION STATEMENT

“To provide registry services with a devotion to service excellence, GOAL: To be the Best!”

Registry Experience preferred

Job Description:  Registry Clerk

Day to Day front line clerk serving Albertans for their Registry needs.  Fluent English - oral and written a must.  Perform daily duties as required, serving clients, cash handling, answering the phone and emails, opening/closing responsibilities, work with multiple applications and working close with your peers, management and Service Alberta.  You will need to be able to review policies and follow them adhering to strict confidentiality. 

Hours vary between Monday through Friday 9am to 6:15pm, Saturday 9am to 5:15pm.

Preferred Requisites:

Customer Service Excellence.  Motor Vehicle Transactions, Corporate Registry Level 1, 2 or 3, Vital Statistics, Land Title searches, Personal Property searches/registrations, Alberta Health Care, Medical Approval, Commissioner for Oath experience.  Minimum 18 years of age, a Satisfactory Criminal Check (prior to commencing work), second language(s) is an asset. 

References will be requested prior to successful employment.

Resumes accepted by email:  kim@richmondregistry.com

Closing Date:  April 15, 2026